Friday 16 November 2012

Unplanned PTOs- Ensure Business Continuity with Remote Access Solutions

When most enterprises talk about business disruptions, they equate it to major-scale events or catastrophic disasters such as H1N1 outbreak, earthquake, volcano, hurricane, power failures, or terrorist attacks. Hence, they engage in a form of business continuity planning (BCP) to protect against interruptions that disrupt continuous business operations. Even IT system crashes, communication failures and supply chain problems are included in the list of business disruptions. However, what these enterprises fail to surmise is that even events considered as minor and mundane can result in losses. Bad traffic, seasonal snowstorms, and even employees taking the occasional unplanned PTO (paid time off) are often categorized as mundane events. However, these mundane disruptions cost businesses money – a fact that even enterprises are not aware of. Let’s look at the impact of a mundane event like unplanned PTO on an enterprise’s bottom line.
PTO or Paid time off is a bank of hours that an employee uses at his/her discretion. Employees take unplanned PTOs in order to take care of an issue at home such as a sick child or waiting for a delivery or contractor. Here employees take PTOs to deal with some personal issues. However, there are situations where employees are forced to take PTOs for no personal reasons. Take for instance, seasonal snowstorms, bad traffic, transit strikes and so on where employees have no option but to be away from the office and work. These are events that can (and do) happen on any given day and prevent employees from getting to the office.
Unlike planned PTOs informed in advance and accounted for in the budget, unplanned PTOs affect an enterprise badly. These unplanned PTOs result in losses, which are greater than most would imagine. This is because employees take PTO without prior notice and therefore it may not be possible to adequately back fill their role. This results in neglected tasks and delayed critical business processes. Hence, what enterprises must do is not only develop business plans for critical as well as minor events but also deploy RDP remote desktop access solutions to ensure business continuity. Such a move would help save revenue by allowing employees to get to work, even when they cannot get to the office.
In the absence of remote desktop access solutions, the so-called ‘mundane’ events are not so mundane at all.

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